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Home / Sectors

Twelve sectors. One vetted network.

From regulated finance to overnight roadside dispatch — TeleworkHire trains, certifies, and matches voice-work professionals by vertical fluency. Every agent is screened for the sector they serve.

Explore sectors → Talk to staffing
Sectors directory

Pick a vertical. We've staffed it.

Each sector below has a dedicated agent pool, vertical-specific training program, and compliance protocols. Jump to one, or browse the full directory.

Sector 01

B2B SaaS

340Open roles

Outbound SDR, account-executive overflow, and tier-1/tier-2 inbound support across the entire SaaS stack — from horizontal CRM to vertical fintech and dev-tools. Agents are matched on CRM fluency (Salesforce, HubSpot, Outreach, Apollo) and BANT/CHAMP framework experience.

Pay range$22–34/hr · $55–85k OTE for closers
EngagementW-2 typical1099 SDRHybrid OTE
CertificationsSalesforce Trailhead, HubSpot Inbound, Outreach Power-User
ComplianceCAN-SPAM · GDPR awareness for EU-touching campaigns
Live roles in this sector
  • Outbound SDR · Series B SaaS$24/hr + bonus
  • Inside Sales Closer · B2B SaaS$60k OTE
  • Tier-2 Voice Support · Dev tool$28/hr W-2
  • Account Renewal Specialist$30/hr + retention
Sector 02

Healthcare & MedTech

412Open roles

Patient outreach, appointment scheduling, intake coordination, prior-authorization follow-up, and tier-1 patient support for clinics, digital-health platforms, and medical-device manufacturers. Every healthcare agent completes our HIPAA-aware certification before going live.

Pay range$21–28/hr · W-2 with benefits standard
EngagementW-2 with benefitsFull-time
CertificationsHIPAA Privacy & Security · Athenahealth, Epic, eClinicalWorks fluency
ComplianceHIPAA · State medical privacy · TCPA (consent-only)
Live roles in this sector
  • Patient Scheduling · Multi-specialty$23/hr
  • Voice Support · Healthcare SaaS$48–55k/yr
  • Intake Coordinator · Behavioral Health$26/hr
  • Prior-Auth Specialist · Medical Devices$25/hr W-2
Sector 03

Fintech & Payments

287Open roles

Onboarding voice support, KYC follow-up, account verification, transaction-dispute handling, and tier-1 escalation for neobanks, payment processors, BNPL, and crypto on-ramps. Agents are background-screened to consumer-finance standards before going live.

Pay range$22–30/hr · plus per-resolution bonus on disputes
EngagementW-2 with benefitsBilingual premium
CertificationsPCI-DSS handler · Plaid & Stripe support tools · KYC/AML basics
CompliancePCI-DSS · FCRA · Reg E · State money-transmitter awareness
Live roles in this sector
  • Bilingual Customer Support · Fintech$26/hr W-2
  • Dispute Specialist · BNPL$28/hr + bonus
  • KYC Verification Agent$22/hr
  • Onboarding Voice · Neobank$24/hr W-2
Sector 04

Financial Services

196Open roles

Wealth-management appointment setting, retirement-product outreach, tax-prep customer service, and investor relations for RIAs, broker-dealers, and asset managers. FINRA-registered roles available for licensed agents (Series 6, 7, 63).

Pay range$24–38/hr · $60–95k for licensed roles
EngagementW-2 typicalLicensed-only
CertificationsFINRA Series 6 / 7 / 63 sponsorship · Salesforce Financial Services Cloud
ComplianceFINRA · SEC · GLBA · State investment-advisor rules · Recorded-line policies
Live roles in this sector
  • RIA Appointment Setter$22/hr + $30/set
  • Series 6 Licensed Voice Agent$32/hr W-2
  • Investor Relations Specialist$60k base
  • Tax-Prep Inbound Support · Seasonal$24/hr + diff
Sector 05

Home Services

224Open roles

Appointment setting and lead-qualification at scale for solar installers, HVAC contractors, roofing firms, window replacement, pest control, and home-warranty providers. Highest per-set bonuses on the platform — top agents clear $30/hr fully-loaded.

Pay range$17–22/hr base · $20–60 per qualified set
Engagement1099 typicalFlex schedule
CertificationsService Titan / Housecall Pro fluency · TCPA-Compliant Outbound
ComplianceTCPA · State DNC registries · DNC scrubbing required · Recorded-line consent
Live roles in this sector
  • Appointment Setter · Solar Energy$18/hr + $25/set
  • HVAC Lead Qualifier$19/hr + bonus
  • Roofing Outbound SDR$20/hr + $60/set
  • Home-Warranty Inbound$21/hr W-2
Sector 06

Insurance

168Open roles

Outbound & inbound for auto, home, life, Medicare Advantage, and final-expense insurance. Licensed Producer roles available with state-by-state sponsorship; AHIP-certified roles for Medicare. High-commission verticals on the platform.

Pay range$19–24/hr base · $40–120 per issued policy
Engagement1099 standardLicensed sponsor
CertificationsState P&C / L&H license sponsorship · AHIP for Medicare
ComplianceCMS Medicare marketing rules · TCPA · State insurance commissioner · Recorded-disclosure
Live roles in this sector
  • AHIP Medicare Advantage Agent$22/hr + $80/app
  • Auto Insurance Outbound$20/hr + comm.
  • Final Expense Closer$60k OTE
  • Home Insurance Quote Specialist$24/hr W-2
Sector 07

Mortgage & Lending

95Open roles

Refinance outreach, purchase-loan lead qualification, HELOC inbound, and small-business lending support. NMLS sponsorship available for licensed loan-officer roles. Top-of-funnel pipelines for some of the largest non-bank lenders in the U.S.

Pay range$22–32/hr · $50–125 per funded loan referral
EngagementW-2 + comm.NMLS sponsor
CertificationsNMLS SAFE Act · Encompass / LendingPad fluency
ComplianceRESPA · TILA · CFPB Reg Z · State lending rules · Recorded-call disclosure
Live roles in this sector
  • Refinance Lead Qualifier$22/hr + $50/funded
  • HELOC Inbound Specialist$26/hr W-2
  • NMLS-Licensed Loan Officer$70k+ OTE
  • Small-Business Lending SDR$24/hr + bonus
Sector 08

D2C & Retail

184Open roles

Order-status inbound, returns processing, win-back outbound campaigns, and chat-and-voice support for high-volume DTC brands and omnichannel retailers. Often the highest call volumes on the platform — pacing and tone matter.

Pay range$18–24/hr · plus per-saved-order bonus on retention
EngagementW-2 typicalSeasonal flex
CertificationsShopify / Gorgias / Zendesk fluency · Brand voice training
CompliancePCI-DSS for order data · State return-policy rules · CCPA awareness
Live roles in this sector
  • Inbound Voice · D2C Beauty Brand$20/hr
  • Returns & Win-Back Agent$19/hr + bonus
  • Holiday Surge Voice (Nov–Jan)$23/hr + diff
  • Subscription Save Specialist$22/hr + $5/save
Sector 09

Logistics & Transportation

112Open roles

Dispatch, driver-side communications, roadside assistance, freight-broker support, and 24/7 customer ops for shippers and carriers. Overnight and weekend differentials make these among the highest-paid hourly roles on TeleworkHire.

Pay range$22–28/hr · plus 15–25% night/weekend differential
EngagementW-2 + diffOvernight
CertificationsTMS basics (McLeod, MercuryGate) · Geospatial dispatch tooling
ComplianceDOT hours-of-service awareness · State-by-state dispatch rules
Live roles in this sector
  • Overnight Roadside Dispatch$24/hr + 15% night
  • Freight Broker Support$26/hr W-2
  • Driver Comms Specialist$22/hr
  • 24/7 Carrier Ops Voice$28/hr + diff
Sector 10

Education & EdTech

79Open roles

Admissions outreach for online universities, student-success coaching for K-12 platforms, and tier-1 voice support for EdTech apps. Strong fit for agents with teaching backgrounds or counseling instincts.

Pay range$19–26/hr · plus enrollment bonus on admissions roles
EngagementW-2 standardSchool-year calendar
CertificationsFERPA awareness · SIS tools (Banner, PeopleSoft) · Canvas / Blackboard
ComplianceFERPA · State student-recruitment rules · COPPA for K-12
Live roles in this sector
  • University Admissions Counselor$21/hr + $40/enroll
  • K-12 Parent Success Voice$24/hr W-2
  • EdTech Customer Voice$22/hr
  • Bootcamp Enrollment Specialist$26/hr + bonus
Sector 11

Energy & Solar

146Open roles

Residential solar appointment setting, utility-rebate verification, EV-charging customer ops, and demand-response outreach. The fastest-growing sector on the platform — solar setters routinely clear $1,000+ in a strong week.

Pay range$18–22/hr base · $25–80 per verified set, $150–400 per installed deal
Engagement1099 typicalAggressive comm.
CertificationsSolar 101 internal cert · TCPA-Compliant Outbound · State-rebate map fluency
ComplianceTCPA · State DNC · Utility-program disclosure · Anti-deceptive marketing rules
Live roles in this sector
  • Residential Solar Appointment Setter$18/hr + $25/set
  • EV-Charging Customer Voice$24/hr W-2
  • Utility Rebate Verifier$21/hr + bonus
  • Demand-Response Outreach$22/hr
Sector 12

Bilingual EN/ES

281Open roles

Cross-sector dedicated category for native English/Spanish speakers. Premium pay across every vertical — fintech, healthcare, home services, support. Most of our Spanish-language roles also require native-fluency cultural competency.

Pay premium+$3–6/hr above non-bilingual base rates · all sectors
EngagementCross-sectorW-2 or 1099
CertificationsNative-fluency screen + sector-specific cert (HIPAA, FCRA, TCPA as applicable)
ComplianceAll sector regulations apply · Spanish-language disclosures required by state
Live roles in this category
  • Bilingual Customer Support · Fintech$26/hr W-2
  • Bilingual Solar Setter$20/hr + $30/set
  • Bilingual Patient Coordinator$25/hr W-2
  • Bilingual Inside Sales · SaaS$28/hr + bonus
Compliance & quality

Every call. Every state. Every regulation.

Voice work is regulated work. We invest heavily in training, screening, and ongoing audit so employers in regulated industries can hire from TeleworkHire with confidence — and so agents stay protected.

Outbound · regulated

TCPA & State DNC

Every outbound campaign is pre-screened for consent posture. DNC scrubbing is mandatory before any list goes live. Recorded-line consent is captured at the start of every call.

Healthcare

HIPAA Privacy & Security

Healthcare agents complete annual HIPAA training, sign Business Associate Agreements with their employer, and operate inside our HIPAA-aware secure-line infrastructure.

Fintech & lending

PCI-DSS, FCRA, Reg Z

Agents handling card data, credit-pull triggers, or mortgage disclosures train on the specific regulation set their campaign requires — and we audit the transcripts.

Insurance & finance

FINRA & State Licensing

Series 6/7/63 and state P&C / L&H sponsorships are available through partner employers. Agents stay current with continuing-education tracking inside the platform.

Call quality

QA & Call Scoring

Every campaign has scoring rubrics, monthly call audits, and feedback delivered in 1:1s. Agents who fall below threshold are coached, not fired.

Data security

SOC 2 Type II

TeleworkHire's platform is SOC 2 Type II audited. Agent workstations operate inside a managed-browser session with no local PII storage. Every call is logged, encrypted, and retained per employer policy.

Coverage

Hiring in every U.S. state. Always.

Our agent network spans all 50 states plus Puerto Rico and Guam. Time-zone coverage means we staff round-the-clock campaigns for inbound, dispatch, and 24/7 customer-ops employers.

50
U.S. states + PR & Guam
4
Time-zone coverage 24/7
12k+
Active vetted agents
11d
Apply to first paid shift
2,140
Live roles this week
$24/hr
Median agent pay
Case study · Granite Logistics
Logistics · 24/7 dispatch

Staffed a 30-rep overnight dispatch team in nine days.

Granite Logistics needed nationwide overnight dispatch coverage to launch a new 24/7 carrier-ops program. They tapped TeleworkHire on a Monday with a 30-rep target. Nine business days later, every shift was filled with voice-screened, TMS-fluent W-2 agents — and the program went live on time.

"We staffed a thirty-rep outbound team in nine days. The replacement guarantee means we hire faster, not safer." — Sasha Park, Director of Demand, Granite Logistics

9d
Time-to-fully-staffed across all 30 seats
96%
Agent retention at the 90-day mark
$0
Replacement-fee cost (14-day guarantee held)
Tell us your sector

We've probably already staffed it.

From a single licensed loan officer to a 200-seat support floor — we deliver vetted, sector-fluent agents in days. Tell us what you're staffing and we'll come back with a shortlist within 24 hours.

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